Emergency Accommodation
Rapid, managed accommodation when minutes matter
When fire, flood or structural failure displaces people, our 24/7 response desk sources and places rooms at scale - then manages the stay end to end while you focus on the incident.
- 24/7
- Response desk
- 30 min
- Avg. first response
- 365
- Days a year

Immediate call-out
One number. Any hour. Rooms secured.
Local authorities, housing associations, insurers and loss adjusters rely on us when a crisis hits. We hold supplier relationships across the UK so we can place people fast - and keep everyone informed while they're in temporary accommodation.
- Single point of contact through the whole incident
- Accessible and family-suitable rooms prioritised
- Clear reporting for insurers and stakeholders
Immediate call-out · live 24/7
In an emergency, call us first
Fire, flood or structural failure - our response desk is staffed around the clock to place displaced residents or staff at speed.
- Avg. response30 min
- On call24/7/365
- Rooms placedAt scale
Prefer email? Use the brief below and mark it urgent - the desk is alerted immediately.
What we respond to
Built for the scenarios that can't wait
Fire
Whole-block displacement placed and managed within hours.
Flood
Surge demand across multiple addresses, coordinated centrally.
Structural
Evacuations from unsafe buildings, accessible rooms first.
Surge demand
Large groups relocated at short notice with full reporting.

Planned tenant decant
Sensitive relocation for refurbishment and remediation
Not every move is an emergency. When residents need to leave during cladding remediation, refurbishment or major works, we plan the decant carefully - matching households to suitable homes, managing the logistics and keeping everyone informed.
Send a brief
Send an urgent brief
For live emergencies, call the 24-hour line above. For planned decant or non-urgent enquiries, share the details and we'll respond fast.
- 24/7 response desk for live incidents
- Accessible and family rooms prioritised
- Clear reporting for insurers and stakeholders
- 1Your event
- 2The detail
- 3Contact